On-site & Remote Support
DNS can assist your IT support needs in minutes with our Remote Support options. In fact, most issues can be resolved remotely but we are also prepared for on-site visits when needed or requested.
Remote Support
As your local IT support provider, we offer remote assistance as part of our services. This convenient method—often referred to as off-site or online support—allows us to connect directly to your computer or network to address technical issues. With remote support from DNS, our clients can receive IT support help within minutes not hours. We provide support via phone or email, depending on your preference. At DNS, we take pride in our quick response times, ensuring that your problems are resolved promptly and efficiently.
On-site Support
Our on-site IT support service provides businesses with immediate, hands-on assistance for all their technical needs. Our experienced technicians can diagnose problems on the spot and implement solutions more quickly to minimize downtime. This personalized approach allows for better communication and collaboration, as our team can engage directly with your staff to understand specific challenges and requirements. By offering on-site support, we ensure that your technology runs smoothly and effectively, enhancing overall efficiency of your business.